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Legal services

Mitigating key-person risk

The problem
Legacy technology could no longer support the business, and the operational knowledge that kept it running was undocumented, held by a handful of people.
What we did
We took full ownership of the system and ran a pragmatic modernisation that stabilised the platform and streamlined operations, without a full rewrite.
What changed
Critical dependencies eliminated, key-person risk mitigated, and a technical foundation that supports growth instead of threatening it.

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