
- The problem
- Every invoice was built by hand to that client's own rules, cross-referenced against handwritten attendance sheets. No two billed alike, so nothing automated.
- What we did
- We built a billing agent over the accounting system that holds the customer-specific logic it cannot, producing invoices ready for review. New clients are config.
- What changed
- Invoice preparation went from days of data entry to hours, errors are near zero, and new corporate clients onboard without adding finance headcount.
More of the work

Freight and logistics
Quoting the loads worth winning
1h 22mAverage quote response, from 3–4 hours
- 1,500 emails a week filtered to 300
- Quote response down to 82 minutes

Senior care technology
Scaling software agility
- Took over a failed consultancy migration
- Platform now scales with demand

Expense management
Scaling leadership
- Fractional CTO and dev team, immediately
- Unstable platform stabilised
Where are you standing?
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David, Victor or TobyOperators
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Thirty minutes. You leave with the two or three moves we would make first.
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Michael, John, Justin, Steven or David
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