Owners & Experts
Candid conversations with Canadian business owners about growing a $5–20M business. A new episode every week.
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Latest episodes
Owners & ExpertsEpisode 5David Au-Yeung: Gold mines with no shovels
Most good $5–20M businesses are sitting on a gold mine of knowledge and data, with no shovel to dig it out. David Au-Yeung cofounded Flipp (first called Wishabi) with three Waterloo classmates and led engineering and people as it grew past 400 employees. He explains why the AI shift is the midmarket’s opportunity, and why culture still decides who wins it.
Owners & ExpertsEpisode 4Jason Cole: Golf and lunches don’t close deals
Most $5–20M owners are their sales process: the relationships, the follow-up and the forecast all live in their head. Jason Cole ran business development for Schawk, LYFT Visual and Flipp. He explains how to get sales out of your head and into a process you can test.
Owners & ExpertsEpisode 3John Rebello: Why hiring won’t fix your quality problem
Demand is up, quality is slipping, and the reflex is to hire. John Rebello, former Director of Continuous Improvement at Flipp, explains why that takes about six months to pay off and still doesn’t fix the process. He says to build a KPI tree first.