AI in Automotive, without the Hype
AI is now operational. The three pillars of getting it right — and the one mistake that sinks most rollouts.
Two founders. One honest conversation about what actually works.
AI is moving faster than any of us can keep up with alone. Every week there's a new tool, a new promise, and a new reason to feel either behind or oversold. CXP Live is a way to keep up together — a recurring, podcast-style conversation where we skip the slides and the sales deck and just talk honestly about where AI is genuinely useful in automotive, and where it's still mostly noise.
In this first episode, Vishnu R and John Ling — one from two decades inside OEMs and dealers, one from building AI products at scale — get on camera and, frankly, disagree. They'll dig into what an “AI agent” really is (and what the hype gets wrong), why so many AI projects stall in a pilot, and the unglamorous truth that the model is the easy part — it's the guardrails, the engineering, and the clean data underneath that decide whether any of it works. Expect real stories: a consumer-facing chatbot they fought to get live, the vibe-coding trap that fooled them both, and the 1.1 million customer comments that told one brand exactly what was broken.
It's built for OEMs and dealers at any stage — whether you have developers shipping custom workflows or you've never typed a prompt in your life.
When an episode gets specific
If something in an episode maps onto a business you have just bought or are about to, that is a different conversation and we are glad to have it.